Getting Started


How do I register for online shopping?

Simply fill out our C-Store credit application form here. Once approved complete your website (portal) registration.

Already registered to use the C-Store website? 

There’s no need to re-register on our new website if you already have an existing login. Simply click on the Login button and click Forgotten Password. You’ll be prompted to enter your customer ID number and be sent a link to your nominated email address, where you can reset your password. Once that’s done, you’ll all set to start shopping. If you do not receive the email with the link included, please contact your local C-Store Office and they will assist you. 

Please note, your customer ID has changed from 6 to 10 digits and is specific to the state your account has been setup in. The following 4 digits simply need to be added in front of your 6 digit Customer ID depending on your account location:

0081 - NSW

0082 - VIC

0083 - QLD

0094 - WA

0085 - SA

E.G. If you are a WA customer and your customer ID was 123456 it will now be 0094123456. Please ensure you enter the correct 4 digit prefix in front of your Customer ID when logging in.

Shopping lists – how to create and save?

The shopping list function can be utilised once you’ve registered and logged in to the website. Simply place all items in your basket, then pick the "save to Shopping List" button. To checkout using the shopping list, simply click on the trolley icon or the "Add to basket” button in the open shopping list view. There’s no limit to the number of shopping lists you create and you can name them all to suit your business needs.

View our Cheat Sheet here

Aggregated list (90 day history)

Here you can find your 90 day history of items ordered and place an order directly from this list. It can be found in the accounts section once you have logged in.

How to upload orders? 

You can save time by uploading your order directly to the C-Store website by using the Order Form functionality. Simply create your order form by scanning products in line with your standard business process and export the file to your computer. The file can then be uploaded direct to the C-Store website, by visiting the Upload Order page when logged in on the site and upload your document by following the prompts. The uploaded form will automatically populate within the website basket and you’ll be able to: 

1.       Update and add other items to your order as required

2.       Proceed to check out 

3.       Save as a Shopping List for future/ongoing use

How do I view my shopping history?

You can view up to 13 months of orders in Accounts under the “Order History” tab on the left of screen. If you are already logged in, click here to be directed to your order history.

You can also view your Invoices in the Reports Tab here by selecting the time frame you wish to search.

What are the minimum requirements to view/use this website?

This site is best viewed in browsers such as

The C-Store Customer Portal website can be accessed using the following browsers:

·         Chrome v38

·         Firefox v33

·         Safari v7

·         Internet Explorer v11

You can download the latest web browsers from the following links or simply using google to search for your prefered browser. It costs nothing to upgrade the web browser and will provide you with a better browsing experience as well providing you with the most up to date online web security. 

Internet Explorer

http://windows.microsoft.com/en-AU/internet-explorer/download-ie

Google Chrome

https://www.google.com/chrome/browser/desktop/index.html

Firefox

https://www.mozilla.org/en-US/firefox/new/ 

(issues may arise if you are using earlier versions of Internet Explorer. We strongly recommend updating the the most recent version)